Privacy Policy
Introduction
Hotel Membership Platform ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services for purchasing hotel membership cards and activation codes.
We collect the following types of data to provide you with our hotel membership services:
- What We Collect: Name, email address, phone number, payment information, hotel membership preferences, and profile information you provide during registration.
- Purpose: Account management, order processing, customer support, and membership activation.
2. Usage and Transaction Data
- What We Collect: Information about your purchases, activation codes received, membership status, referral activities, and platform usage patterns.
- Purpose: Processing orders, tracking membership status, managing referral rewards, fraud prevention, and improving our services.
- What We Collect: Browser type, IP address, pages visited, device information, and cookies.
- Purpose: Analytics, service optimization, and user experience improvement.
- What We Collect: Payment method details (processed securely through Stripe or Creem).
- Purpose: Secure payment processing. We do not directly store credit card information.
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share information with:
- Payment Processors: Stripe and Creem for secure payment processing
- Hotel Partners: For membership activation purposes only
- Service Providers: Who assist us in operating our platform
- Legal Authorities: When legally required or to protect user safety
Data Security
We implement the following security measures:
- SSL/TLS Encryption: For all data transmission
- Secure Password Hashing: For account protection
- Access Controls: Restrict unauthorized access
- Regular Security Audits: To identify and fix vulnerabilities
- PCI DSS Compliance: For payment processing security
However, no transmission method over the internet is 100% secure. You are responsible for keeping your account credentials confidential.
Data Retention
We retain your information:
- As long as your account is active
- For 7 years after account termination (for legal and tax purposes)
- Longer if required by law
- You can request data deletion subject to legal obligations
Your Rights
Depending on your location, you may have the right to:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data (right to be forgotten)
- Portability: Request a copy of your data in portable format
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, contact us at: getgptlife@163.com or +86 166 2034 9904
Cookies and Tracking Technologies
We use cookies for:
- User authentication and session management
- Preference storage
- Analytics (Google Analytics)
- Marketing tracking (Google Ads)
You can control cookie settings through your browser. Disabling cookies may affect site functionality.
Hotel Membership Cards & Activation Codes
When you purchase membership cards:
- Activation codes are generated and securely delivered via email
- Codes are linked to your account for tracking
- We do not store codes in plain text
- You are responsible for keeping activation codes confidential
- Codes cannot be transferred or refunded once activated
- We may share basic information with hotel partners for membership activation only
Referral Program
If you participate in our referral program:
- Your referral code is tracked securely
- Referral performance data is collected for reward calculations
- This data is used only for referral program administration
International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our service, you consent to the transfer of your information internationally.
Changes to This Policy
We may update this privacy policy periodically. Material changes will be notified via email or prominent website notice. Your continued use constitutes acceptance of the updated policy.
For privacy concerns or to exercise your data rights, contact:
Email: getgptlife@163.com
Phone: +86 166 2034 9904
Response Time: Within 30 days
By using Hotel Membership Platform, you acknowledge that you have read and agree to this Privacy Policy.